Remember – at checkout you can choose to take this course On-demand. We offer a 10% group discount when you register 2 of more attendees (up to 10). Contact us for larger groups.

This accredited 90-minute training will provide attendees with an understanding of the rules and regulations guiding complaint handling and complaint files within the life science industries. Per 21 CFR Part 820.198, Each manufacturer shall maintain complaint files, establish and maintain procedures for receiving, reviewing, and evaluating complaints by a formally designated unit. While a product manufacturer hopes to keep complaints to a minimum, chances are that complaints will be received at some point. A good complaint handling procedure is critical, it creates an opportunity to assess what can be done to make improvements on the affected product where possible.

Can’t Make this LIVE Webinar?

Simply select the On Demand option when registering and we will send you access to the recorded version for 30 days. On Demand available within 3 business days after the live offering.

Our LIVE online training offers interactive participation. We highly encourage you to open your microphone and/or webcam during the live course to allow for the free exchange of remarks and questions between attendees and course director.